MDAC - Malaysia Digital Arrival CardMalaysia Digital Arrival Card

Refund Policy

Malaysia Digital Arrival Card (MDAC) - Non-Refundable Policy

Last Updated: January 2026

Malaysia Digital Arrival Card (MDAC) - Non-Refundable

100% Non-Refundable Under All Circumstances

The Malaysia Digital Arrival Card (MDAC) is 100% non-refundable under all circumstances, without exception. Once payment has been submitted for the MDAC application, refunds cannot be issued regardless of the reason for cancellation or the timing of the refund request.

This includes:

  • • Refund requests made minutes after payment submission
  • • Refund requests made before application is processed
  • • Refund requests made for any reason whatsoever
  • • Changes in travel plans or cancellation of trips
  • • Technical errors or payment issues

Important Notice

By submitting payment for the Malaysia Digital Arrival Card (MDAC), you acknowledge and agree that the service fee is 100% non-refundable. No refund will be issued under any circumstances, regardless of the reason for your refund request or when the request is made.

Please carefully review your application information before submitting payment to ensure all details are accurate and correct. If you have any questions or concerns before making your payment, please contact our support team immediately.