Frequently Asked Questions About Malaysia Digital Arrival Card (MDAC)

The Malaysia Digital Arrival Card (MDAC) is an electronic arrival declaration used to collect personal, passport, and travel information from foreign visitors entering Malaysia. It is not a visa.

Foreign visitors traveling to Malaysia are generally required to complete an MDAC, unless an applicable exemption applies. Travelers should check their immigration status and any relevant exemptions before applying.

An MDAC and a Malaysia visa serve different purposes. Having a valid Malaysia visa does not automatically remove the MDAC requirement. Travelers should check whether an applicable exemption applies to their circumstances.

No. The MDAC is an arrival declaration, not a visa. Travelers who require a visa to enter Malaysia must meet the applicable visa requirements separately.

Children who are subject to the MDAC requirement need their own arrival declaration. Parents or guardians can prepare the necessary information and complete an application on their behalf.

Prepare your personal information, passport details, travel dates, transportation information, accommodation details in Malaysia, email address, and phone number.

You will need your passport number and passport expiry date, along with your personal details exactly as shown in your passport. Check all information carefully before submitting your application.

Yes. You can prepare applications for family members through our service. Each traveler must have their own accurate personal, passport, and travel information.

Complete our online application form with your personal, passport, and travel information. Review your details, make the required payment for our service, and receive your confirmation by email after processing.

Our online application service is designed to work on smartphones, tablets, and desktop computers. You can prepare and submit your application using a compatible device with an internet connection.

You should prepare the type of accommodation and relevant address or location details for your stay in Malaysia, such as your hotel or residential address.

Prepare your expected arrival and departure dates, mode of travel, country of departure, and the relevant flight, vessel, or transportation number.

Check your full name, passport number, passport expiry date, nationality, date of birth, travel dates, transportation details, accommodation information, and email address. Make sure the information is accurate before proceeding.

Once your application has been processed, your MDAC confirmation will be sent to the email address provided in your application. Make sure your email address is correct and check your spam or junk folder if necessary.

Contact our support team as soon as possible and explain which information needs correction. Whether the details can be changed depends on the status of your application.

If your arrival or departure dates change after submitting your application, contact our support team. We can review the application status and advise whether updated information or a new submission is needed.

Changes may depend on whether your application has already been processed. Contact our support team with your application reference and the details that need updating.

After you submit your application and complete payment, your information will be handled through our application process. Once processing is completed, the confirmation will be sent to your registered email address.

An MDAC declaration relates to the travel information submitted for a particular arrival. If you travel to Malaysia again, you should check whether a new declaration is required for your next trip.

Keep your valid passport, any required visa or entry documents, and your MDAC confirmation if applicable. Having an accessible copy of your confirmation and travel details can be useful during your journey.