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CONTACT OUR TEAM

Contact Us

Have a question about your Malaysia Digital Arrival Card (MDAC) application, payment, or confirmation? Send us a message and our team will review your enquiry.

Send Us a Message

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For your security, please do not include payment-card numbers, passwords, or other highly sensitive information in your message.

Email Support

Prefer to email us directly? Contact our team using the email address below.

You may also find the information you need in our guides and frequently asked questions.

Before You Contact Us

The following information may help you find an answer or explain your enquiry more clearly.

  • Application or Confirmation Questions

    If you have already submitted an application, please use the same email address associated with your application when contacting us. Explain your question clearly so our team can review your enquiry.

  • Payment Questions

    If you have a payment-related question, provide the email address used during your application and a brief description of the issue. Never include your complete payment-card details.

  • Changes or Corrections

    If you need to update your email address or correct application information, explain which details need to be changed. Our team can review your request according to the application's processing status.